Free Global Shipping From 30 Trays

Shipping & Delivery

 

Blacky Soft tries to give the most reasonable shipping fee for you. We support you with an amount in the shipping rate to ensure it's not too high compared to the average international shipping fee. And you will benefit most if you order more than 30 trays.

The shipping fee below is applied for purchasing on our website. If you buy in bulk, contact us for a lower price and shipping fee.

Shipping fee

Condition

Service

Free

Order from 30 trays

Standard (15 - 20 days)

20$

Order < 30 trays

Standard (15 - 20 days)

40$

Order > 150$

Express (5 - 7 days)

50$

Order < 150$

Express (5 - 7 days)

 

Delivery & Refund Policy:

  • Please check your delivery address carefully. We will deliver to the precise address in your order. We won't be responsible for any extra fee because of the incorrect address that you've typed.
  • Please check the goods on delivery – Please inform us if there are any problems with the goods within 24 hours for a solution.
  • We always want to bring you the best quality lashes. So, we may need more time to complete your order according to your order difficulty. It can make your delivery time longer from 1 to 4 days. We will inform you if your order is in this situation.
  • Sometimes, the delivery plan is delayed because of some reasons beyond our control such as accidents, storms, floods... We will try our best to deliver the goods as soon as possible.
  • If there is any question about delivery time and fee, contact us via WhatsApp or Fanpage, our member will try to solve your wonder for the most seamless experience.
  • Because of hygiene reasons, we refuse to make refunds if the product was used (items under our label) and private customers' labels. 
  • We are welcome to accept return items if the buyers are responsible for return delivery costs. If the item is not returned in its original condition, the buyer is responsible for the lost value of the items. 
  • From the time the refund request is accepted, please send your goods back within 30 days. If we receive returned products beyond 30 days, we may charge an extra fee.

We hope that we can bring you the best service and experience we can, Thank you!